| 1. |
It’s All About User Experience But, How Can We Measure User Experience? ( Pages)
by D. Geller
Aug 14, 2000
Abstract : Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.
|
| 2. |
It’s All About User Experience But, How Can We Measure User Experience? (3 Pages)
by D. Geller
Aug 14, 2000
Abstract : Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.
|
| 3. |
Wrong ERP Demise Predictions Have (Only Partly) Created Skills Shortage ( Pages)
by P.J. Jakovljevic
Feb 2, 2001
Abstract : With so much frenzy surrounding e-business and CRM applications, ERP may be a far cry from its halcyon days. However, ERP implementation skills are still in demand, particularly as a foundation and a facilitator to other sexier applications.
|
| 4. |
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer ( Pages)
by Bruce Culbert
Feb 28, 2007
Abstract : To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.
|
| 5. |
Enterprise Content Management Solution Creates the Ultimate Customer Experience ( Pages)
by Hans Mercx
Aug 7, 2006
Abstract : Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience.
|
| 6. |
User-Focused Design Principles Shape the Customer Experience ( Pages)
by Michael Ryan
Jan 18, 2002
Abstract : Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.
|
| 7. |
Architecture-Centered Information Systems In The Manufacturing Domain - Part II - The Architecture Process ( Pages)
by Glen B. Alleman
Sep 6, 2002
Abstract : Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture-centered methodologies must be an intentional step in the process of deploying information systems ― not an accidental by-product of the software acquisition and integration process.
|
| 8. |
Architecture-Centered Information Systems In The Manufacturing Domain - Part I - Introduction to Software Architecture ( Pages)
by Glen B. Alleman
Sep 4, 2002
Abstract : Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture-centered methodologies must be an intentional step in the process of deploying information systems ― not an accidental by-product of the software acquisition and integration process.
|
| 9. |
Architecture-Centered Information Systems In The Manufacturing Domain - Part V - Applying the Methodology ( Pages)
by Glen B. Alleman
Sep 19, 2002
Abstract : Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture-centered methodologies must be an intentional step in the process of deploying information systems - not an accidental by-product of the software acquisition and integration process.
|
CART 
